Last Updated: [Insert Date]
Welcome to Noir || Safavieh Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website nestozashome.com and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.
1. Website Use
1.1 Eligibility
Our website and services are available only to individuals who can form legally binding contracts under applicable law. By using this site, you represent that you are at least the age of majority in your state or province of residence.
1.2 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
2. Products & Services
2.1 Product Descriptions
We offer high-quality designer furniture for Bedroom, Dining Room, Home Office, Living Room, and Outdoor spaces. We strive to display product colors and images as accurately as possible, but please note that actual colors may vary slightly due to monitor settings.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product at any time. If an item becomes unavailable after you place an order, we will notify you and cancel the item from your order.
3. Orders & Payments
3.1 Order Acceptance
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason at any time before shipment.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing Information
All prices are in US Dollars (USD). We reserve the right to change prices for products displayed at any time without notice.
4. Shipping & Delivery
4.1 Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
4.2 Shipping Options
We offer two shipping methods:
Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)
4.3 International Orders
We ship globally, excluding some Asian countries and remote areas. International customers are responsible for any customs duties, taxes, or fees that may apply in the destination country.
5. Returns & Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items in their original, unused condition with all tags and packaging intact. The following items cannot be returned:
- Custom upholstery or fabric selections
- Personalized or monogrammed items
- Clearance or specially discounted pieces marked “Final Sale”
5.2 Return Process
To initiate a return:
- Email customer service at [email protected] within 15 days
- Include your order number, item(s) for return, and reason
- We’ll respond within 2 business days with return instructions
- Repackage items in original packaging with all protective materials
- Ship to our warehouse at 448 Tibbs Avenue, LANCASTER, US 17601 using a trackable method
5.3 Refund Information
Once your return is received and inspected (typically within 3-5 business days):
- Refunds are processed to your original payment method
- Credit card refunds: 5-7 business days
- PayPal refunds: 24-48 hours
- The original shipping fee is non-refundable
- Return shipping costs are the customer’s responsibility unless the return is due to our error
6. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Noir || Safavieh Sales Store or its content suppliers and protected by international copyright laws.
7. Limitation of Liability
Noir || Safavieh Sales Store shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products purchased through us, even if we have been advised of the possibility of such damages.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Pennsylvania, without regard to conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our site after changes constitutes acceptance of the new terms.
10. Contact Information
For questions about these Terms and Conditions, please contact us:
Noir || Safavieh Sales Store448 Tibbs Avenue
LANCASTER, US 17601
Email: [email protected]
