Privacy Policy

Last Updated: [Insert Date]

At Noir || Safavieh Sales Store (“we”, “us”, or “our”), we are committed to protecting your privacy while providing a sophisticated shopping experience for designer furniture. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nestozashome.com.

1. Information We Collect

We collect information to provide better services to our discerning clientele of homeowners, interior designers, and luxury seekers:

• Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, payment details, and phone number.
• Transaction Information: Details about purchases you make through our site, including payment method and items purchased.
• Browsing Information: We collect data about your interaction with our website, including pages visited, time spent, and items viewed, particularly in our Bedroom, Dining Room, Home Office, Living Room, and Outdoor collections.
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to enhance your luxury shopping experience:

• To process transactions and deliver your designer furniture purchases
• To provide customer support and respond to inquiries
• To improve our website and product offerings
• To personalize your experience by suggesting products that match your style preferences
• To communicate with you about orders, products, services, and promotional offers
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Sharing and Disclosure of Information

We value your privacy and only share your information in the following circumstances:

• Service Providers: We may share information with third parties who perform services on our behalf, such as payment processing (PCI-compliant gateways), shipping, and marketing.
• Business Transfers: If we undergo a merger or acquisition, customer information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• International Transfers: As we serve customers globally (excluding Asia and certain remote regions), your information may be transferred to and processed in countries other than your own.

4. Data Storage and Security

We implement enterprise-grade security measures to protect your information:

• All payment transactions are processed through PCI-compliant gateways with 3D Secure authentication
• SSL encryption across all pages of our website
• Regular security audits and fraud detection systems
• No sensitive payment data is stored on our servers
• Access to personal information is restricted to authorized personnel only

While we implement these robust security measures, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

As a valued customer, you have certain rights regarding your personal information:

• Access and Update: You may review and update your account information by logging into your account.
• Marketing Communications: You may opt-out of receiving marketing emails by following the unsubscribe instructions included in these emails.
• Account Deletion: You may request deletion of your account by contacting us at [email protected].
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for the website to function, including processing transactions in our secure payment system.
• Performance Cookies: Help us understand how visitors interact with our website, particularly with our furniture collections.
• Functional Cookies: Remember your preferences, such as payment method or recently viewed items.
• Advertising Cookies: Used to deliver personalized advertisements for our designer furniture collections.

You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of our website.

7. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

9. Contact Us

At Noir || Safavieh Sales Store, we’ve curated not just furniture collections, but an entire shopping experience where your privacy is protected with the same care we devote to our design aesthetic.